The Old Crowe Inn, LLC.
Terms and Conditions
1. Acceptance of Terms
By booking a stay, making a reservation, or using the services of the Old Crowe Inn, LLC. (the “Property”), you (“Guest”) agree to these Terms and Conditions. If you do not agree, please do not book or stay with us.
2. Description of Services
We operate a small bed and breakfast located in Fruita, Colorado, offering overnight accommodations, breakfast options (guest choice and prepare Monday through Thursday, host choice and prepared Friday through Sunday morning) and related hospitality services.
3. Reservations and Booking
- All reservations are subject to availability and confirmation.
- A valid credit card or other accepted payment method is required to secure a booking.
- Guests must be at least 18 years of age to make a reservation and check in.
- Maximum occupancy limits for each room or unit must be respected (two persons per room).
4. Check-In and Check-Out
- Check-in time: 3:00 PM – 10:00 PM
- Check-out time: 11:00 AM
- Early check-in or late check-out may be available upon request and is subject to availability and possible additional fees.
- Guests arriving outside of standard check-in hours must make arrangements in advance.
5. Rates, Payment, and Taxes
- Room rates are quoted in U.S. dollars and include applicable taxes (Colorado state, Mesa County, and City of Fruita plus local lodging fee) unless otherwise stated.
- Payment is due according to the terms of your reservation (full prepayment, deposit + balance, etc.).
- We reserve the right to charge the card on file for any outstanding balances, damages, or extra services.
6. Cancellation and Refund Policy
- Cancellations made 7 days or more prior to the scheduled arrival date will receive a full refund, less any non-refundable booking fees if applicable.
- Cancellations made less than 24 hours before check in time, or no-shows, are non-refundable.
- Early departures are non-refundable.
- We recommend purchasing travel insurance.
7. House Rules and Guest Conduct
The guests agree to:
- Treat the property, furnishings, and grounds with care.
- Observe quiet hours (typically 10:00 PM – 7:00 AM).
- No smoke or vaping inside the room or shared areas of the property.
- No unauthorized pets unless approved in advance (additional pet fees of $27 per night, and rules apply).
- Do not exceed the maximum occupancy of the reserved room or unit.
- Do not engage in illegal activities, excessive noise, or behavior that disturbs other guests or neighbors.
- Please supervise children at all times.
Violation of the Old Crowe Inn rules may result in immediate termination of the stay without refund.
8. Damage and Lost Items
Guests are responsible for any damage to the property, furnishings, or grounds caused by themselves, their companions, pets or their invitees beyond normal wear and tear. The credit card on file may be charged for repairs or replacement. We are not responsible for lost, stolen, or damaged personal belongings.
9. Breakfast and Food
Complimentary breakfast is provided as part of the stay. Monday - Thursday mornings have guests choose and prepare their breakfast from options provided by the hosts. Friday-Sunday mornings the hosts prepare and serve a chef’s choice breakfast. Guests with dietary restrictions, or allergies must notify us in advance; we will make reasonable efforts to accommodate but cannot guarantee the absence of allergens.
10. Liability and Assumption of Risk
To the fullest extent permitted by Colorado law, The Old Crowe Inn, LLC, its owners, and staff shall not be liable for any injury, loss, or damage to persons or property arising from the use of the property, grounds, or amenities, except in cases of gross negligence or willful misconduct.
Guests use outdoor areas, parking, and any recreational features at their own risk.
11. Force Majeure
We are not liable for failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, severe weather, power outages, government actions, or public health emergencies. In such cases, we will make reasonable efforts to accommodate or refund as appropriate.
12. Privacy
Personal information collected in connection with your reservation is handled in accordance with our Privacy Policy.
13. Governing Law and Disputes
These terms are governed by the laws of the State of Colorado. Any disputes shall be resolved in the state or federal courts located in Mesa County, Colorado.
14. Changes to These Terms
We may update these Terms from time to time. The version in effect at the time of your booking will apply to that reservation. Continued use of our services after changes constitutes acceptance of the updated Terms.
15. Contact Information
The Old Crowe Inn, LLC.
304 East McCune Ave.
Fruita, CO. 81521
Phone: 970-985-8360
Email: manager@theoldcroweinn.com
Website: theoldcroweinn.com
The Old Crowe Inn, LLC.
Privacy Policy
1. Introduction
This Privacy Policy explains how The Old Crowe Inn, LLC. (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, make a reservation, stay with us, or otherwise interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. This policy should be read together with our Terms and Conditions.
2. Information We Collect
We may collect the following types of information:
Information you provide directly
- Name, email address, phone number, and mailing address
- Payment information (credit/debit card details are processed by our payment provider and not stored by us in full)
- Reservation details (arrival/departure dates, number of guests, room preferences, special requests)
- Dietary restrictions, allergies, or accessibility needs you choose to share.
- Communications you send us (emails, messages, reviews, feedback)
- Identification information if required for check-in (as permitted or required by law)
Information collected automatically
- IP address, browser type, device information, and pages visited on our website
- Cookies and similar tracking technologies (see Section 8)
- Approximate location data derived from your IP address
Information from third parties
- Booking platforms (e.g., Airbnb, Booking.com, VRBO, or similar) if you reserve through them
- Payment processors
- Review platforms or public sources when relevant
3. How We Use Your Information
We use the information we collect to:
- Process and manage reservations and payments
- Communicate with you about your booking, check-in instructions, and stay
- Provide breakfast and accommodate special requests when possible
- Respond to inquiries, feedback, or complaints
- Improve our website, services, and guest experience
- Send occasional updates or offers (only if you have opted in, and you may unsubscribe at any time)
- Comply with legal obligations (including tax, lodging, and record-keeping requirements under Colorado law)
- Protect the security and integrity of our property and guests
- Enforce our Terms and Conditions and house rules
4. How We Share Your Information
We do not sell your personal information.
We may share information with:
- Service providers who help us operate (payment processors, booking engines, email services, website hosting, and similar vendors), under contracts that require them to protect your data
- Booking platforms when you make a reservation through them
- Professional advisors (accountants, lawyers) as needed
- Authorities when required by law, court order, or to protect our rights, safety, or property, or the safety of guests or others
- Successors in the event of a sale, merger, or transfer of the business (your information would remain subject to this Privacy Policy or a similar one)
5. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, including to fulfill reservations, comply with legal and tax obligations, resolve disputes, and enforce our agreements. Reservation and payment records are typically kept for several years as required by Colorado tax and business record laws. You may request deletion of certain information subject to our legal obligations (see Section 7).
6. Security
We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and protect your own devices and accounts.
7. Your Rights and Choices
Depending on applicable law (including the Colorado Privacy Act where it applies), you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of the sale or sharing of personal information (we do not sell personal information)
- Opt out of targeted advertising (if we engage in it)
- Appeal a decision regarding a privacy request
To exercise these rights, contact us using the information in Section 11. We will respond in accordance with applicable law. We will not discriminate against you for exercising your privacy rights.
You may also unsubscribe from marketing emails by using the link in those emails or contacting us directly.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember preferences, understand how the site is used, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain website features.
We do not currently respond to “Do Not Track” signals, as there is no consistent industry standard.
9. Children’s Privacy
Our services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review it periodically. Continued use of our website or services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
The Old Crowe Inn, LLC.
304 East McCune Ave.
Fruita, CO. 81521
Phone: 970-985-8360
Email: manager@theoldcroweinn.com
Website: theoldcroweinn.com